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Llegada / salida 10
Limpieza 10
Comodidad 7.0
Calidad / precio 8.0

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, familia con niños mayores, London, Reino Unido I 23 Aug 2018

"Only one room had air conditioning and the temperature was over 33 degrees, the sitting room AC was also not working. One of the fans provided was hopeless. All this was due to the terrible temperature in Lisbon at the time. Global warming I guess so can’t be helped lots of people Told us their AC had blown up. The agency was very help even sent of an engineer at 12 midnight. Our complains were listened to and dealt with. We got a 20% so thanks for that. Also were offered free transport back to the hotel by “feels like home” Nice apartment. Quite street but you have to walk up hill although we got me bee most of the time which is a very cheap way of getting around. Otherwise everything else worked well and oh the lift didn’t have lifts inside them. "

Llegada / salida 10
Limpieza 10
Comodidad 7
Calidad / precio 8

“Dear guest, Thank you very much for the feedback ! We are happy the despite the A/C issue the apartment was suitable and that you had a great time in the city. For now the A/C unit is no longer available but the apartment remains perfectly livable. Thank you ! Auriane - Waytostay ”

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