28 reviews to take away any doubts. Thanks to all our customers for their ratings and reviews. We hope their comments, compliments, and occasional complaints, help you choose your ideal stay.
"Fantastic location Couldnt be better In the heart of the city near rail & bus stn yet quiet & brilliant skyline & views from apartment terrace However the terrace was grubby & not enough chairs. Furniture on terrace needs renewd. Broken chair in kitchen. Kitchen equipment dirty & in need of replacement / upgrading. Broken toilet seat in one bathroom On check in we got a sob story from manager that a group of americans had trashed the place but think that was a total smoke-screen for apartment lacking finese & attention to detail & poor cleanliness standards. Overall disappointed with apartment & not good value for money. "
"The location is the best - wonderfully central. Apartment is spacious and suited our group well. Manager was very helpful and responsive. "
"Location is very good within walking distance to all the main attractions in Florence. The apartment is spacious and well equipped (could benefit from more pillows) . One bedroom very noisy with boiler sounds. Shops and restaurants are nearby. Views are stunning from top terrace."
"My second time with Waytostay. First time there was a bottle of wine waiting for us in apartment and the rep went out of his way to help us. This time there was nothing. Rep ( Giuseppe ) was sullen and uncommunicative. Late for checkout when we were meeting people. Apartment was lovely but parts a bit shabby especially balcony furniture. Couldn't use it. "
"This apartment is superbly located and so easy to walk to all the main sights in central Florence. The train station is a short walk. The Medici chapel is right opposite and the Duomo a few minutes away. It was very clean. Initially we had a problem with water pressure but Giuseppe was round right away to try and sort it and was very keen to make our stay as comfortable as he could. However the water pressure remained poor. The single beds need a mattress upgrade. The views from the terrace were fantastic. Overall we would recommend this apartment"
"It is an amazing location with great views. It was easy to walk to every site, including the market and the train station. Very large space, ideal for six adults. Very comfortable except for the showers--there was very little water pressure and the hot water did not work at first. The service I received when I booked the apartment was very good--I was unable to get my credit card to work on-line, so I chatted on-line and immediately received a phone call, and both people who helped me were very courteous and helpful. We were happy with our stay. The showers were not ideal. We would have preferred to have paid the whole balance on the credit card prior to our arrival."
"The apartment is in probably the best location in Florence, pretty much in Ealing distance of everything you want to see while there including shops, restaurants and supermarkets. The apartment was decorated beautifully and slept our in tire group of seven very comfortably. Host was great and friendly. The apartment Is advertised as having free wifi but unfortunatly the wifi signal can only be picked up in two rooms of the house. Also on our first night we had no hot water and had to all have cold showers but this was fixed after the first night. The kitchen is quite well stocked for cooking but needs an upgrade with a few of the cooking utensils including the can opener which I think dates back to the 1800's and took us about 45 mins, google and a lot of muscle to use."
"The location is wonderful. The terrace is splendid. The ambience is the best. The single beds need to be replaced with comfortable mattresses."
"The location was absolutely fantastic in the center of the Duomo area of Florence. Short walking distances to all major attractions as well as market and numerous cafes and restaurants. The apartment had 4 large bedrooms with 3 full bathrooms. The apartment had plenty of windows so fresh air and light was abundant. We struggled to find the correct parking garage on Giglio because of the no enter traffic zones around Piazza Madonna. We were told later by the apartment manager Nabil that the garage could find a way to waive the fine if required. This needs to be communicated better if arriving by car.We had to rate the cleaning as unsatisfactory as it had not been completed the day of arrival. It was done more satisfactory the following day. The upper outdoor patio is a real nice area but needed it's spring cleaning. "
"perfect location, great views of the Dom, the small rooftop terrace to relax and enjoy Flrence living room not suitable for large group with cozy to sit together. Absolutely no water pressure, when showering impossible."
"perfecte ligging, geweldig uitzicht op de Dom, het kleine dakterras om heerlijk te genieten van Flrence woonkamer niet geschikt om met groot gezelschap gezellig bijelkaar te zitten. Totaal geen waterdruk, wat douchen onmogelijk maakt."
"This is a beautiful apartment in a fantastic location. The rooftop terrace was a lovely place to sit of an evening sipping proseco and gazing out over the view to the Duomo. The apartment manager was very helpful and understanding. The only thing which was not great was that the apartment does not actually have a confortable lounge room or sitting room for a family. this is not so important as the kitchen is a gathering space as is the rooftop, but nowhere to lounge."
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