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Reviews (4) 9.8

Apartment reviews

4 reviews to take away any doubts. Thanks to all our customers for their ratings and reviews. We hope their comments, compliments, and occasional complaints, help you choose your ideal stay.

Realtime,
uncensored reviews
Total score
Check-in / check-out 10
Cleaning 9.5
Comfort 9.5
Value for money 10
9.8

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Anonymous, family with mature children, Dallas, United States of America I 16 Jun 2016

"We loved the house!! Andrea was so very nice and helpful. It was just on the outskirts of town and this was great in that it was very quiet and peaceful; the view was breathtaking! Because of the distance we rented a car and this was a disadvantage. It was difficult to park and to get around in town. The only issues with the house: the washing machine had a faulty spin cycle and the clothes were always dripping wet. The bedrooms were a bit stuffy"

 
Check-in / check-out 10
Cleaning 8
Comfort 8
Value for money 10
9.0
Charlene, family with mature children, , United States of America I 15 Jul 2015

"Great location for outside of Florence. Easy access to Florence by bus a short walk from the property. Spacious and clean....lovely view of Florence from the terrace....friendly,.helpful hosts/owners....great list of emergency phone #s and restaurants...including an English speaking doctor who kindly made a house call when I was sick...it worked very well for my husband & I and our son and his wife. You do need a car or taxi to get to restaurants. "

 
Check-in / check-out 10
Cleaning 10
Comfort 10
Value for money 10
10
Sally, group of friends, Fairfield, Australia I 01 Oct 2013

"The apartment was spacious and lovely and the welcome and care taken by the owners was excellent. Nothing was too much bother and they were always responsive "

 
Check-in / check-out 10
Cleaning 10
Comfort 10
Value for money 10
10
Rebecca, family with mature children, Sa Antonio, United States of America I 24 Sep 2013

"I loved the fact that the house is a true Florentine home, not spruced up to make it hotel like or to cater to foreigners unfamiliar with other cultures. It was a magical place, with incredible views. The owners were the kindest people I have ever met in my travels. I was very sick during my stay, they waited with me before the doctor arrived, translated and went to the pharmacy to pick up the prescribed medicines. Just remember, this is not a hotel, it's a home that you are renting! No chocolates on your pillows at night or fancy shampoos. This has nothing to do with the apartment but about Way to Stay, I wanted the owners email address. Enforce I departed so that I could be in direct contact with them regarding arrival time and directions. Way to Stay refused to give me any contact information. I never recieved specific or articulate directions about how to arrive to the Villa. The only phone number i had was for the rental agent. He truly had no idea how to direct me to the location when we were lost and he made us even more lost with his really, really poor guidance. I wasted international phone minutes while talking to him, i was so, so frustrated! The whole Way To Stay process was truly off putting. I will never use Way to Stay again only VRBO or other international rental services. The agency is based in Spain with people that don't really cater nor care about those renting properties."

 
Check-in / check-out 10
Cleaning 10
Comfort 10
Value for money 10
10

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