Commentaires sur l'appartement
2 commentaires pour dissiper vos doutes. Merci à tous nos clients pour leurs notes et leurs commentaires. Nous espérons que leurs commentaires, compliments et événtuellement leurs plaintes vous aident à choisir votre séjour idéal.
"This apartment was amazing! So spacious and homely and located in the heart of Florence. "
“Thank you for leaving a review we greatly appreciate it. We are glad you enjoyed your stay in Florence and hope to see you again soon! Best regards Service Team ”
"The apartment was very nice. It was clean and very spacious. The location was great as we could walk to most things in Florence in 1 mile or less. The check in process was very stressful. A day or so ahead of our arrival we tried to contact them to understand the process. We were not able to get a response on the HomeAway app where we made the booking. The email that we sent was also not responded to timely. We just received an out office. We finally got a response on the day of saying to call them. Not having ability to make call in a foreign country we were unable to do that so be settled for exching emails with someone who was not the owner or the property manager. We were instructed to just show up and the property manager would meet us. We get there and there is no one to be found. 15 minutes later a guy shows up and says we should have waited on the street rather than inside. The whole ordeal was very stressful and we would have preferred advance instructions or at least an alternative to phone contact with the property manager or the owner like WhatsApp. The particular apartment was nice and in a good location but the check in process was stressful."
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