"Taxi transfer booked by Feels Like Home but was not there on arrival in airport. No text or call to say this was going to happen though they knew the transfer would not be available due to an accident. We then had to get a taxi to Welcome Centre before going to apartment instead of going direct to apartment. which incurred additional taxi cost. I had several emails and tests from Feels Like Home in the days prior to going to Lisbon but not one about the failure of our taxi to come! Waytostay have been excellent throughout the booking process and sorted a change of apartment very well. The apartment we had was also very good, great location and well presented."
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