"Phone numbers for the manager in confirmation didn’t work. The person who met us I didn’t have their phone number. We waited outside while she was upstairs. The apartment rugs were very shabby. The apartment could use a good cleaning. "
“Dear Amber, Thank you for your review! We are happy to inform you that we have discussed your comment with the manager and double checked the contact numbers. We confirm that the phone numbers are correct and one of the line is also available 24/7 in case of emergency. The manager will also make sure to look closer at the cleaning part. Both Way to Stay and the owner are available during your stay for any assistance you may need. We hope you enjoyed your stay in Rome! Best regards, Service Team ”
"Tatiana was very nice and she waited for us infront of the apartment door which was helpful since we were a little lost. She also made a reservation for the reliable transportation to airport. Very nice location. "
+1 646 810 8678