Location & map

Reviews (5) 8.2

Apartment reviews

5 reviews to take away any doubts. Thanks to all our customers for their ratings and reviews. We hope their comments, compliments, and occasional complaints, help you choose your ideal stay.

uncensored reviews
Total score
Check-in / check-out 9.2
Cleaning 8.0
Comfort 7.6
Value for money 7.8

Sort by:

, family with mature children, Midlothian, Singapore I 13 Jun 2017

"BEWARE...First it is important to know that our ratings are not based on staying in this apartment although we had a confirmed booking. Unfortunately, we received a message from Victor (the property manager) on the day of our arrival saying that we needed to be relocated to another apartment due to a water filtration problem at this property. The apartment we then stayed in, was located at Rua Bernardim Ribeiro, 67. While in a central location for Lisbon, it was not at the same level and standards of our booked apartment. We had booked a 3 bedroom/3 bath property and ended up in one that had 3 bedrooms + 1 bathroom + 1 shower squeezed into a small bedroom. The overall condition of this apartment was disappointing since it really needs renovation, a paint job, new furniture, and kitchen utensils. Supposedly the replacement apartment rents at the same price level as the original one and consequently no financial compensation was considered by the owner. Our biggest disappointment, however, was with the way this situation was handled and the lack of concern and customer service from Victor. There was no effort on his part to relocate or compensate us in any way. Even when we responded to his email with our concerns, we never received an acknowledgement or response from him. Waytostay, on the other hand, has been quite responsive. They followed up with our concerns and made a good effort at customer service. We do appreciate their efforts. More importantly, we had a terrific time in Lisbon. It is a wonderful city with friendly and warm people. We look forward to returning again soon! "

Check-in / check-out 8
Cleaning 8
Comfort 4
Value for money 4

“Hello Mike, Thank you very much for your feedback. As you know the owner has been informed and the apartment is currently in renovation. Let us know if you need assistance to use your voucher. We sorry for the inconvenience and we are glad you had a great time while in Lisbon. Thanks, Auriane - Waytostay ”

, family with mature children, , France I 18 Aug 2015

"Nice and comfortable apartment to 10 mm in the heart of Lisbon. 3 bedrooms + bathroom plus the sleeping schedule. Modern comforts in the kitchen (however lacks a microwave). On the small terrace, there is a beautiful view over the Castle and the roofs of Lisbon. The entrance to the metro is down the street (station Intendente). The only minus: 30 euros is requested for check-out. "

"Appartement sympa et confortable à 10 mm du cœur de Lisbonne. 3 chambres + salle de bain plus du couchage annexe. Tout le confort moderne dans la cuisine (il manque toutefois un micro onde). Sur la petite terrasse, la vue est belle sur le château et les toits de Lisbonne. L'entrée du métro est en bas de la rue (station Intendente). Le seul moins : 30 euros est demandé pour le check out. "

Check-in / check-out 10
Cleaning 10
Comfort 8
Value for money 8
, business group travellers, Valkenswaard, Netherlands I 21 Jun 2015

"The apartment was really Super! The shine you have to do and also on departure. Downside is really the district, we took every day taxis to get to the company and its various times note that it is a dangerous area is where you not only have to walk around. And we have also noticed ..."

"Het appartement was werkelijk Super! Het poetsen moet je zelf doen en ook bij vertrek. Minpunt is toch echt de wijk, wij namen elke dag taxi's om naar het bedrijf te gaan en zijn diverse keren erop geattendeerd dat het een gevaarlijke wijk is waar je niet alleen moet rond lopen. En dat hebben wij ook gemerkt..."

Check-in / check-out 10
Cleaning 4
Comfort 10
Value for money 10
, family with mature children, , United Kingdom I 12 Apr 2015

"The apartment is well equipped, roomy and comfortable. It is on the top floor with a city view,there is a lift, much appreciated after a long day sight seeing. Unfortunately the wet weather meant we did not sit out on the balcony, this was the only disappointment as it is a balcony, not a terrace, but otherwise well appointed. There is a metro station just round the corner, the city centre only a short walk away and a supermarket at the top of the road just passed a good café. "

Check-in / check-out 8
Cleaning 8
Comfort 8
Value for money 7
, family with mature children, Helsingborg, Sweden I 07 Oct 2014

"Christina that provides the apartment was very kind and helpful. Nice and clean apartment, comfortable beds. It took about 10 min to walk downtown. 2 out of 3 bathrooms were under reparation so we could only use one, difficult when you are a big group of 10 people. But we got discount on the rent because of that. I will recommend the apartment to others."

Check-in / check-out 10
Cleaning 10
Comfort 8
Value for money 10

+1 646 810 8678

Call us for a quick
answer to all your questions

  • Customer service before, during and after your stay
  • Secure payments, peace of mind
  • Real-time booking with automatic email confirmation