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Reviews (2) 6.3

Reviews over het appartement

2 reviews om eventuele twijfel weg te nemen. Laat je overtuigen en kies het perfecte appartement.

Realtime,
ongecensureerde reviews
Totaal score
Inchecken / uitchecken 6.0
Schoonmaak 7.0
Comfort 6.0
Prijs / kwaliteit 6.0
6.3

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, familie met volwassen kinderen, 40160, Frankrijk I 05 Nov 2019

"Appartement très spacieux. Nous étions deux couples et 5 enfants. Quelques équipements ne fonctionnent pas mais cela est compensé par la situation géographique idéale au coeur du centre historique, un point de départ idéal pour visiter la ville et ses alentours (Pompéi, Vésuve..)"

 
Inchecken / uitchecken 8
Schoonmaak 10
Comfort 8
Prijs / kwaliteit 8
8.5
, familie met volwassen kinderen, Elk Grove, Verenigde Staten I 05 May 2019

"This place is a scam. Wile we were traveling I received emails from Boundless Housing demanding my credit card info so I can be charged late check in charge. I replied and said that I booked and payed through Home Away and did not know who this company is. There reply was that my reservation was cancelled and I was still going to be charged. I messaged the owner and her reply was that its not canceled. It was cancel and left us half way around the work on our 21st wedding anniversary stranded without a place to stay. Please do not book this property, there are some many other properties you can book that are not fake. THANKS FOR RUINING OUR VACATION AND STILL CHARGING US FULL AMOUNT ON A PLACE WE WERE NOT ABLE TO STAY AT."

 
Inchecken / uitchecken 4
Schoonmaak 4
Comfort 4
Prijs / kwaliteit 4
4.0

“Dear Paul & Family, We are sorry that your experience was less than 100%. We have been valued partners of HomeAway for many years and details of both our team and the check in team were indeed provided to you on your confirmation email at the time of booking. We would indicate however that the information was passed to yourselves about the late check in procedure a few days prior to your arrival by the Italian check in team as soon as we registered your amended arrival time with us. Late check in fees and refundable damage deposit is and was clearly advertised prior to booking and again indicated on the confirmation email. WTS Team members also offered to solve the late check in issue on your behalf in order for you to have a smooth journey and enable your check in which was communicated to you– assistance which sadly you chose not to accept and chose not to check in to the property. Whilst we understand that different parties being involved can lead on occasions to some confusion, in this particular instance we would state we were forthcoming with clarifications. We remain available by phone or email for any further comments you may wish to present to us. We can also confirm that this advertised property is managed by a professional business in Naples with Waytostay being the reservation agency – so all very much above board. Kind regards, Service Team - Waytostay ”

+1 646 810 8678


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