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Reviews (2) 8.0

Apartment reviews

2 reviews to take away any doubts. Thanks to all our customers for their ratings and reviews. We hope their comments, compliments, and occasional complaints, help you choose your ideal stay.

uncensored reviews
Total score
Check-in / check-out 8.5
Cleaning 7.0
Comfort 8.5
Value for money 8.0

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, family with mature children, Holladay, United States of America I 18 Oct 2018

"Phone numbers for the manager in confirmation didn’t work. The person who met us I didn’t have their phone number. We waited outside while she was upstairs. The apartment rugs were very shabby. The apartment could use a good cleaning. "

Check-in / check-out 7
Cleaning 4
Comfort 7
Value for money 6

“Dear Amber, Thank you for your review! We are happy to inform you that we have discussed your comment with the manager and double checked the contact numbers. We confirm that the phone numbers are correct and one of the line is also available 24/7 in case of emergency. The manager will also make sure to look closer at the cleaning part. Both Way to Stay and the owner are available during your stay for any assistance you may need. We hope you enjoyed your stay in Rome! Best regards, Service Team ”

, family with young children, San Francisco, United States of America I 05 Aug 2017

"Tatiana was very nice and she waited for us infront of the apartment door which was helpful since we were a little lost. She also made a reservation for the reliable transportation to airport. Very nice location. "

Check-in / check-out 10
Cleaning 10
Comfort 10
Value for money 10

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